Office Manager and Security Coordinator
Toronto-founded enterprise AI company building foundation models, agentic AI, enterprise search, and private deployment products.
About Cohere
Cohere provides enterprise-focused AI models and end-to-end products, including North for agentic workplace AI, Compass for enterprise search, and models for generation and retrieval. It supports private, VPC, and on-premises deployment options.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage day-to-day office operations and implement security protocols for the Ottawa office. You will oversee vendors, supplies, mail, visitor logistics, room setups, shipping, and employee onboarding support. You will maintain compliance with Canadian industrial security requirements, coordinate screenings and clearances, enforce access and handling controls, maintain security records, report incidents, and support office events.
Requirements
- Canadian citizenship and current residency in Canada
- Valid Reliability Status
- Familiarity with CSP and PSPC frameworks
- 2+ years of security operations experience
- Ability to work in Ottawa
- Ability to pass additional security screening if required
Responsibilities
- Oversee cleaners, food and beverage suppliers, and maintenance vendors
- Coordinate room setups, visitor logistics, office cleanliness, and organization
- Manage office communication channels and disseminate company updates
- Handle shipping, laptop distribution, and equipment returns
- Ensure compliance with security policies and Contract Security Program requirements
- Oversee security screening for employees, contractors, and visitors
- Enforce access controls and secure handling protocols for sensitive materials
- Report security incidents to relevant authorities
- Maintain security clearance, training, and incident records
- Maintain office, food, and cleaning supplies
- Conduct office tours and support new employees
- Manage incoming and outgoing mail and packages
- Support off-sites and events, including security and guest logistics
- Organize monthly social events and employee experiences
Benefits
- Weekly lunch stipend of CA$75 or local equivalent
- Health and dental benefits
- Mental health budget
- RRSP matching, 401K, or Pension Scheme
- Parental leave top-up for up to 6 months
- Annual enrichment benefits
- Education and learning stipend
- 6 weeks of paid vacation
- Annual company offsite
- Daily lunch program and snacks for office-based employees
- Co-working benefit for employees not near an office
- CA$500 home office stipend