Office and Workplace Experience Specialist

Skills

About the Role

You will welcome and assist visitors, clients, and employees in a warm and professional manner. You will deliver a high quality office and customer experience, support daily office operations and administrative processes, handle expense reporting and invoicing, and coordinate meetings, travel, and events. You will manage incoming calls, emails, and correspondence, support office management and office move activities, and collaborate across teams on internal projects.

Requirements

• Experience in reception, hospitality, customer service, office administration, or similar people-facing roles.
• Familiarity with office management procedures.
• High school diploma or equivalent.
• Ability to work independently and as part of a team.
• Customer-oriented mindset and strong interpersonal skills.
• Excellent English and Italian communication skills.
• German and/or French is highly preferred.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and Google Workplace.
• Positive, professional, and service-minded attitude.
• Curiosity for technology and AI-driven ways of working.

Responsibilities

• Welcome and assist visitors, clients, and employees.
• Deliver a high-quality office and customer experience.
• Support daily office operations and administrative processes.
• Handle expense reporting and invoicing.
• Coordinate meetings, travel, and events.
• Support office management and office move activities.
• Manage incoming calls, emails, and correspondence.
• Collaborate across teams and support internal projects.