Office and Facilities Manager

Skills

About the Role

You will oversee daily workplace and facilities operations, lead two Office Coordinators, and maintain a safe, organized, welcoming office. You will manage vendors, budgets, supplies, events, visitor experiences, safety, and facilities projects while improving workflows and using AI to increase efficiency.

Requirements

• Bachelor's degree or equivalent experience.
• 5+ years of experience in workplace operations, office management, facilities, hospitality, or a related field.
• 2+ years of people management experience.
• Experience managing vendors, facilities, budgets, and multiple cross-functional projects.
• Experience creating SOPs, improving operational processes, and building scalable systems.
• Organizational, project management, and communication skills.
• Ability to leverage AI and technology to improve efficiency and service delivery.
• Ability to thrive in a fast-paced, evolving environment.

Responsibilities

• Lead and inspire two Office Coordinators.
• Oversee day-to-day workplace and facilities operations.
• Manage relationships with building management, vendors, contractors, and service providers.
• Plan and execute employee events, executive visits, company meetings, and workplace initiatives.
• Manage the end-to-end visitor experience.
• Develop and improve SOPs, playbooks, and operational workflows.
• Create self-service resources, office guides, and employee communications.
• Identify opportunities to improve efficiency, automate processes, and leverage AI.
• Manage workplace budgets, office supplies, furniture, inventory, maintenance, and facilities projects.
• Partner with HR, IT, Security, Finance, and business leaders.
• Ensure workplace safety, emergency preparedness, and compliance.
• Proactively address workplace needs and troubleshoot office issues.