NOC Team Leader
Rapyd helps businesses accept payments and send payouts globally by providing fintech infrastructure that integrates multiple payment methods and currencies.
Maintainer signals as of 8/12/2026
Funding history
Investors
About Rapyd
Rapyd helps businesses accept payments and send payouts across countries by providing fintech-as-a-service infrastructure through APIs. Users can process payments in multiple currencies, manage multi-currency accounts, and disburse funds internationally. The platform integrates card acquiring, alternative payment methods, and compliance tools into a single solution for cross-border commerce.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You manage 24/7 global NOC operations, oversee incident response and service uptime, implement monitoring and observability, automate repetitive tasks, lead critical incident management and root cause analysis, develop NOC engineers and SREs, and collaborate with engineering and IT stakeholders.
Requirements
- 3+ years of experience managing technical teams in NOC, SRE, or infrastructure domains
- Experience with AWS, Azure, or GCP
- Experience with Kubernetes
- Experience with Linux or Unix
- Scripting skills in Python, Bash, or Golang
- Experience with Datadog
- Experience with Jenkins or GitLab
- Communication, leadership, and crisis management skills
Responsibilities
- Direct 24/7 global NOC teams
- Manage incident response and service uptime
- Implement monitoring, alerting, and observability tools
- Automate repetitive operational tasks and manual troubleshooting
- Oversee critical incident management
- Ensure timely incident communication
- Perform post-mortem analysis
- Coach, mentor, and develop NOC engineers and SREs
- Collaborate with engineering, development, and IT teams
- Align system performance with business goals and SLA requirements