Mobile Service Technician
Figure is an AI robotics company developing general-purpose humanoid robots, embodied AI, and data-collection services for home and commercial use.
Funding history
About Figure
Figure develops the Figure 03 humanoid robot and Helix, its vision-language-action AI system, to autonomously perform household and commercial tasks. It also operates Index, a contributor network and app for collecting real-world task data.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will travel to customer facilities, deployment zones, and trial sites to maintain and repair humanoid robots and mobile infrastructure. You will troubleshoot mechanical, electrical, and software issues, document service work, verify on-site stability, provide product feedback, and create diagnostic tools and procedures.
Requirements
- Have 3+ years of experience working with complex systems
- Use computer-based tools including CMD prompt, Google Suite, and in-house GUIs
- Use electrical diagnostic tools including scopes, digital multimeters, and current probes
- Use torque tools and perform mechanical assembly
- Read PCB and harness schematics
- Apply full-system architecture diagnostic experience and organized diagnostic processes
- Remove and replace mechanical components up to 50 lbs
- Hold a valid driver's license and clean driving record
Responsibilities
- Maintain humanoid robots and mobile infrastructure at commercial or residential locations
- Perform routine robot maintenance and repairs
- Troubleshoot mechanical, electrical, and software issues
- Work with engineering, build, validation, and fabrication groups to resolve issues
- Verify on-site use-case stability and provide actionable development feedback
- Maintain accurate maintenance and repair records
- Develop diagnostic tools and procedures
- Follow assembly documentation
- Work under short timelines when needed
- Travel to customer facilities, deployment zones, and trial sites