IT Systems Support Specialist

AI-infrastructure company producing memory-centric hardware, networking, and software for low-latency generative-AI inference in data centers.

Series C0 current maintainers0 active leadsTeam intelligence

Maintainer signals as of 9/25/2026

Santa Clara, United States
About d-Matrix

d-Matrix develops digital in-memory-compute technology and a full-stack inference platform comprising Corsair accelerators, JetStream networking accelerators, and Aviator software.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will support end users and maintain reliable IT systems. You will manage onboarding, administer Microsoft 365 accounts, procure and deploy laptops, troubleshoot IT and cybersecurity issues, maintain office equipment, support upgrades and migrations, and keep IT documentation current.

Requirements

  • 2-3+ years of experience in an office IT environment
  • Experience administering Microsoft 365, Entra, Exchange, SharePoint, and Teams
  • Troubleshooting skills across macOS, Windows, laptop hardware, and wireless networking
  • Written and verbal English communication skills
  • Experience working independently with minimal supervision

Responsibilities

  • Manage new-hire onboarding, including Microsoft 365 account creation, laptop procurement, and deployment
  • Troubleshoot and resolve IT and cybersecurity issues
  • Maintain printers, video conferencing systems, and peripherals
  • Support IT projects, software upgrades, and system migrations
  • Document IT processes, procedures, and configurations
  • Stay current on emerging technologies and industry best practices