Member of Technical Staff Infrastructure Engineer

Vapi is a developer platform for building, deploying, and improving voice AI agents.

San Francisco, United States
About Vapi

Vapi provides voice-agent infrastructure and orchestration across transcription, language models, and text-to-speech, including telephony, real-time monitoring, scaling, and conversation-flow tooling.

View jobs by Vapi

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own reliability work across observability, incident response, capacity, performance, and production automation. You will build software tooling, reduce manual operational work, improve failure detection and recovery, and develop a roadmap for reliability investments.

Requirements

  • Senior or staff-level software engineering experience with SRE, production engineering, or infrastructure experience in distributed systems
  • Experience building production-quality reliability tooling or automation
  • Deep experience with observability, incident response, failure analysis, and capacity planning
  • Experience with Kubernetes, networking, and cloud infrastructure
  • Ability to debug across application and infrastructure boundaries
  • Ability to evaluate failure modes and reliability tradeoffs

Responsibilities

  • Improve observability, incident response, capacity, performance, and production automation
  • Build reliability tooling and automation
  • Reduce manual operational work
  • Improve detection, understanding, and response to failures
  • Own a meaningful reliability domain
  • Propose a roadmap for reliability investments

Benefits

  • Equity ownership
  • Medical, dental, and vision coverage
  • Quarterly off-sites
  • Flexible time off
  • Catered meals
  • Transportation
  • Gym access
Member of Technical Staff Infrastructure Engineer at Vapi | JobStash