Marketplace Lead

Skills

About the Role

You will define the vision, strategy and roadmap for OpenAI's B2B marketplace, where customers discover, evaluate, purchase, deploy and manage trusted third-party solutions. You will work with product and engineering, build marketplace tooling and data foundations, design commercial models, set quality and compliance standards, and lead the marketplace team.

Requirements

• 10-15 years of experience in marketplaces, platforms, product, strategy, operations, ecosystems or general management
• Proven experience building and scaling a B2B marketplace or platform
• Strong product judgment
• Deep understanding of B2B marketplace infrastructure
• Experience building marketplace tooling and measurement frameworks
• Strong commercial judgment
• Ability to work cross-functionally
• Outstanding executive communication and relationship-building skills
• Experience building teams and operating models in a complex technology company

Responsibilities

• Define the vision, strategy, roadmap and success metrics for the B2B marketplace
• Translate customer, partner and business needs into product requirements and priorities
• Design the end-to-end marketplace experience and operating architecture
• Build internal and external tools to operate the marketplace efficiently
• Establish data foundation and measurement systems for marketplace health
• Design scalable commercial models, policies, incentives and partner economics
• Establish standards and processes for solution quality, safety, compliance and lifecycle management
• Partner with ecosystem, sales, marketing and customer success teams
• Build and lead the marketplace team and operating cadence

Benefits

• Equity
• Performance-related bonus
• Medical, dental and vision insurance with HSA employer contributions
• Health FSA, Dependent Care FSA and commuter pre-tax accounts
• 401(k) with employer match
• Paid parental leave
• Paid medical and caregiver leave
• Flexible PTO
• 13+ paid company holidays and company office closures
• Paid sick or safe time
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend
• Daily meals in offices and meal delivery credits
• Relocation support
• Charitable donation matching and wellness stipends