Manager Salesforce Integration
Adyen is a Dutch financial technology company providing global payment acceptance.
Maintainer signals as of 9/25/2026
Projects
About Adyen
Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead and develop Salesforce Developers, Administrators, Architects, and Business Analysts. You will define the support technology strategy and Service Cloud roadmap, improve delivery practices, guide architecture and integrations, work with stakeholders, and establish KPIs for continuous improvement.
Requirements
- 7+ years of Salesforce experience
- Strong Salesforce Service Cloud expertise
- 5+ years of directly leading technical teams
- Expertise in Salesforce architecture, customization, automation, integrations, security, and governance
- Knowledge of SDLC and Agile delivery
- Experience with enterprise system integrations and AI or automation initiatives
- Stakeholder management skills
Responsibilities
- Lead, mentor, and develop a multidisciplinary technical team
- Optimize planning, release practices, and cross-functional collaboration
- Define and execute the Customer Support technology strategy
- Own the Service Cloud roadmap
- Communicate priorities, risks, and progress to stakeholders
- Guide Salesforce architecture, integrations, and best practices
- Establish KPIs for Support technology initiatives
