Manager, Forward Deployed Engineering
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead a team of forward deployed engineers through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You will partner with Product, Research, Sales and GTM so fieldwork informs the roadmap, and you will grow a team that performs under pressure. The role is based in New York City with a hybrid model and up to 25% travel.
Requirements
- 10+ years of engineering or technical delivery experience
- 2+ years managing high-performing FDE or customer-facing engineers
- Led high-pressure technical projects from prototype to production
- Write and review production-grade code across frontend and backend using Javascript or Python
- Make fast, sound decisions under pressure
- Translate field experience into actionable feedback for Product and Research
Responsibilities
- Lead and grow a team of FDE delivering production systems with frontier models
- Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality
- Codify what works into tools, playbooks, and roadmap inputs
- Notice early indicators and raise them with urgency
- Use judgement to distinguish what requires action
- Set a high bar for FDE performance and give direct, actionable feedback
- Define how to staff and support field teams that scale
Benefits
- Equity
- Medical, dental, and vision insurance with employer HSA contributions
- Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
- 401(k) with employer match
- Paid parental leave (up to 24 weeks birth parents, 20 weeks non-birthing parents) and paid medical and caregiver leave (up to 8 weeks)
- Flexible PTO for exempt employees
- 13+ paid company holidays and coordinated company office closures
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support
- Charitable donation matching and wellness stipends
- Performance-related bonus
