Forward Deployed Engineer

Skills

About the Role

You will work directly with customer teams to discover high-value use cases and deliver production AI systems. You will build, integrate, test, monitor, and iterate on agents and coding workflows; measure outcomes; support customers after launch; and translate field learnings into reusable improvements.

Requirements

• Have 5+ years of experience in software engineering, machine learning engineering, or data science
• Write and review production code in Python or JavaScript/TypeScript
• Turn ambiguous problems into scoped and shipped systems
• Build and own AI-native production workflows or agents
• Debug production failures across models, tools, data, pipelines, or delivery paths
• Handle production reliability, metrics, alerts, rollouts, and incident response
• Build across frontend, backend, infrastructure, and prompt iteration
• Communicate with engineers and executives

Responsibilities

• Lead customer discovery and define success metrics
• Design and ship production agents and AI applications
• Deploy initial versions and harden them through monitoring and iteration
• Own production quality, tracing, evaluations, and debugging
• Build tools, MCP servers, retrieval systems, rules, skills, CI gates, and evaluations
• Integrate systems with customer authentication, data, workflows, and delivery systems
• Measure business and operational outcomes
• Communicate tradeoffs and results to technical and domain leaders
• Enable customer teams to operate delivered systems
• Turn field learnings into reusable patterns and product improvements