Solutions Engineer

Vapi is a developer platform for building, deploying, and improving voice AI agents.

Series BRecently funded0 current maintainers0 active leads
San Francisco, United States
About Vapi

Vapi provides voice-agent infrastructure and orchestration across transcription, language models, and text-to-speech, including telephony, real-time monitoring, scaling, and conversation-flow tooling.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead technical discovery, scope integrations, and prototype voice agent solutions during enterprise sales cycles. You will own the technical side of strategic pilots from the first demo through security review and production handoff. You will also create reusable demos, reference architectures, and documentation, and share customer feedback with Product and Engineering.

Requirements

  • 3+ years of solutions engineering, sales engineering, forward deployed engineering, or a similar customer-facing technical role
  • Experience at a high-growth Series B to Series F company
  • Knowledge of REST APIs, webhooks, Python, or JavaScript
  • Ability to build working prototypes quickly
  • Ability to explain complex systems to engineers and executives
  • Telephony, contact center platform, or LLM application experience is a plus

Responsibilities

  • Lead technical discovery
  • Scope integrations with telephony, CRM, and backend systems
  • Prototype voice agent solutions with account executives
  • Own the technical side of enterprise sales cycles and pilots from the first demo through production handoff
  • Build reusable demos, reference architectures, and documentation
  • Bring customer feedback to Product and Engineering to influence the roadmap

Benefits

  • Equity ownership
  • Medical, dental, and vision plans
  • Quarterly off-sites
  • Flexible time off
  • Catered meals
  • Transportation
  • Gym
  • $10k annual learning and development budget