Manager, Applied AI Engineering (Startups)
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead, mentor and grow a team of technical ICs supporting startup customers. You will define the operating model, help startups move from experimentation to production, partner with Sales, serve as a senior escalation point for founders and CTOs, and turn recurring needs into repeatable playbooks and reference architectures.
Requirements
- Experience founding, scaling or operating within early-stage startups, ideally in technical leadership
- Track record of building and leading technical customer-facing teams
- Technical depth across APIs, platform products, AI/ML systems and production deployment
- Experience creating scalable operating models
- Comfortable working with founders, CTOs and technical executives
Responsibilities
- Craft and refine the strategic vision and operating model for the Startups Applied AI Engineering team
- Lead, mentor and grow a team of technical ICs
- Help startups move from experimentation to production by identifying blockers and advising on architecture
- Partner with Sales to accelerate adoption and account growth
- Synthesize customer feedback for Product and Research
- Create playbooks, starter packs, reference architectures and tooling
- Serve as senior technical escalation point for founders and CTOs
- Balance urgent customer needs with broader product priorities
- Coach Applied AI Engineers on technical quality and communication
- Partner across GTM teams to improve startup support
Benefits
- Equity
- Medical, dental, and vision insurance with HSA employer contributions
- Pre-tax Health FSA, Dependent Care FSA and commuter accounts
- 401(k) with employer match
- Paid parental leave up to 24 weeks for birth parents and 20 weeks for non-birthing parents
- Paid medical and caregiver leave up to 8 weeks
- Flexible PTO for exempt employees
- 13+ paid company holidays and coordinated office closures
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support
- Charitable donation matching and wellness stipends
- Performance-related bonus
