Manager, Applied AI Architects - Digital Natives
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead a team of senior technical leaders based in Munich or Berlin who own the technical strategy, customer journey and path to production value for OpenAI's Digital Native customers across the DACH region. You will set the operating model for technical account plans, partner with Sales leadership, coach your team on AI architectures, serve as an executive technical sponsor, and channel customer feedback to Product, Engineering and Research.
Requirements
- Deep technical acumen in modern AI systems, agentic applications, cloud architecture, APIs, data integration, identity, security, privacy, and evaluation
- 10+ years in customer-facing technical roles such as solutions architecture or technical consulting with large enterprises
- 4+ years of people-management experience
- Experience guiding enterprises from technical discovery to production adoption
- Outstanding executive communication and presentation skills
- Ability to lead a complex portfolio and make resource-allocation decisions
- Strong architectural judgment
- Comfortable leading across DACH and partnering across European markets from Munich
Responsibilities
- Hire, coach, and develop a high-performing team of Applied AI Architects
- Define and refine the strategy and operating model for Applied AI Architecture across Europe
- Partner with Sales leadership and Account Directors to prioritize accounts and allocate technical resources
- Ensure architects own technical account plans, milestones, adoption priorities, and account health
- Lead complex customer journeys from use-case qualification to production
- Coach the team on AI architectures spanning models, data, integration, identity, security, privacy, governance, evaluation, and deployment
- Build trusted relationships with C-suite and board-level stakeholders
- Mobilize specialists across Deployment Engineering, Product, Research, Security, Legal, and partners
- Establish a rigorous view of portfolio health and customer impact
- Translate field patterns into feedback for Product, Engineering, Research, and go-to-market teams
- Foster a culture of responsible AI deployment and clear ownership
Benefits
- Hybrid work model
- Relocation assistance
