Maintenance Coordinator
Diligent Robotics is an Austin-based healthcare robotics company and wholly owned subsidiary of Serve Robotics that develops and deploys Moxi hospital service robots.
Funding history
About Diligent Robotics
Diligent Robotics creates socially intelligent, AI-native mobile-manipulation robots for healthcare workflows. Its Moxi robot performs routine hospital logistics, including medication and lab-sample deliveries, so clinical teams can focus on patient care.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will divide your time between maintenance planning and the spares depot. You will schedule preventive maintenance, scope and track work orders, confirm parts availability, and keep templates and bills of materials current. You will receive, inspect, store, count, kit, ship, and process returned parts while maintaining an organized and safe depot. You will coordinate daily with field technicians and escalate jobs at risk of slipping.
Requirements
- 2+ years of experience in a storeroom, parts crib, warehouse, inventory control, or maintenance support role
- Hands-on experience with an inventory or work-order system such as CMMS, ERP, or WMS
- Mechanical and electrical literacy to read bills of materials and identify components
- Ability to maintain accurate records
- Spreadsheet skills, including sorting, filtering, and basic formulas
- Written communication skills using email and Slack
- Ability to lift up to 50 lb and stand or walk for extended periods
- Authorization to work in the United States
- Ability to work on-site at HQ five days a week
Responsibilities
- Maintain preventive maintenance schedules by robot and site
- Generate and adjust preventive maintenance work orders
- Scope work orders with steps, labor estimates, parts, tools, and access notes
- Build parts and tool lists and confirm availability before releasing jobs
- Track work orders and flag at-risk jobs to the Tech Ops lead
- Keep work-order templates, part numbers, and BOMs current
- Receive, inspect, and store incoming parts and consumables
- Reconcile incoming parts against purchase orders
- Maintain inventory counts, conduct cycle counts, and investigate variances
- Set min/max spare levels and raise reorder requests
- Kit and ship parts and tools to sites and field technicians
- Process failed-part returns, vendor RMAs, repairs, scrap, and inventory updates
- Maintain depot organization, labeling, safety, ESD, and handling practices
- Flag slow-moving and obsolete stock for review
- Coordinate daily with field technicians