Machine Learning Engineering Intern
Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.
Funding history
About Cresta
Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design, develop, and deploy knowledge-assist solutions and proprietary models. You will improve reasoning and evaluation in real-world scenarios, integrate solutions with frontend and backend systems, scale production AI systems, research improvements to security and reliability, and help define the product roadmap.
Requirements
- Currently pursuing a Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field
- Proficiency in Python
- Familiarity with PyTorch, TensorFlow, or another deep learning framework
- Understanding of machine learning fundamentals and generative modeling
- Ability to design and analyze experiments involving large-scale datasets
- Work authorization in the country of employment at the time of hire
Responsibilities
- Design, develop, and deploy knowledge-assist solutions and proprietary models
- Improve reasoning and evaluation for real-world AI scenarios
- Integrate knowledge-assist solutions with customer solutions
- Scale AI systems for production performance and reliability
- Contribute to AI research and roadmap development
- Research improvements to AI security, cost-efficiency, and reliability
Benefits
- Lunch expense reimbursement while working in the office, up to $25
- 4 days of PTO
- Equity