Legal Director Contracts
Carta provides an intelligent platform for private capital operations, connecting data, workflows, and people.
About Carta
Carta operates a platform for private capital that helps companies, private equity and venture capital firms, limited partners, and other financial organizations manage portfolios, move money, and model investment scenarios. Its offerings include equity and cap table management, valuations, compensation, liquidity, fund administration, fund tax, SPVs, deal CRM, portfolio valuations, loan operations, LP analytics, compliance, contracts, and attorney-led legal services. Carta combines software, AI capabilities, and expert human services for private capital workflows.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will oversee commercial-contract client accounts, service quality, performance, onboarding, revenue, and escalations. You will lead and coach lawyers, manage allocations and resourcing, support sales pitches, maintain billing and forecasting inputs, improve technology adoption, and work with clients and Customer Success to resolve blockers.
Requirements
- Qualified attorney in a relevant jurisdiction
- 5+ years of post-qualification experience
- Based in a Canadian or US office
- Deep knowledge of commercial contracts
- People management and coaching experience
- Financial literacy and commercial awareness
- Client escalation management skills
- Analytical and critical-thinking skills
- Operational leadership and process discipline
- Problem-solving skills
Responsibilities
- Supervise client accounts for quality, service levels, and performance
- Resolve complex client escalations and performance issues
- Lead contract playbook reviews
- Manage client onboarding and conversion
- Manage lawyer and client allocation across accounts
- Ensure billing information is accurate
- Provide forecasting and productivity inputs
- Manage account revenue, pricing, and demand changes
- Participate in sales pitches and share client insights
- Identify automation opportunities and drive technology adoption
- Manage and coach lawyers
- Lead interviews and manage hiring demand
- Monitor team utilization, wellbeing, and morale
Benefits
- Equity for full-time roles
- Exceptional benefits
- Commission plans for applicable roles
