Senior Legal Counsel
FNZ is a global wealth management platform provider.
Projects
About FNZ
FNZ describes itself as 'wealth's growth platform', providing a global, end-to-end wealth management platform that integrates modern technology, business operations, and investment operations within a regulated financial institution connected to a universe of investment products. The company serves banks, wealth managers, insurance companies, and asset managers, with over US$2.5 trillion in assets on platform and nearly 30 million end investors served through its clients. Its offerings span wealth management platforms, advisor tools and productivity solutions, asset management distribution, and trade and post-trade securities services, along with a data platform combining an Operational Data Store, Analytical Data Warehouse, and Aggregated Data Warehouse to power analytics, machine learning, and generative AI insights. FNZ has notable clients including Santander, Colonial First State (CFS), Vanguard, Aviva, and Swedbank, and in 2025 announced a global five-year strategic partnership with Microsoft to integrate Azure AI Foundry, Microsoft Fabric, GitHub Copilot, and Microsoft 365 Copilot across its platform and operations. FNZ is backed by major institutional shareholders including Caisse de dépôt et placement du Québec (CDPQ), CPP Investments, Generation Investment Management, and Motive Partners.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead legal-service transitions, service design, process improvement, and change adoption. You will develop legal-technology, AI, automation, and self-service use cases within governance. You will manage programme delivery, process documentation, controls, knowledge materials, operational data, stakeholder communications, and service-improvement roadmaps.
Requirements
- Legal qualification and PQE appropriate to a Senior Legal Counsel role
- Substantial experience leading legal-service transitions, transformation programmes, projects, or legal-operations initiatives
- Experience in process design, SOPs, controls, knowledge enablement, and organizational change
- Experience developing or implementing legal technology, AI, workflow automation, or self-service use cases
- Programme governance, stakeholder management, risk management, dependency management, and benefits-realization experience
- Commercial-contracting experience
- Experience in financial services, fintech, technology, outsourcing, or another regulated environment is desirable
Responsibilities
- Lead the Hub transition, transformation, and service-enablement portfolio
- Design and mobilize scalable services, processes, controls, documentation, and hand-offs
- Drive responsible AI, workflow automation, self-service, and contract-process optimization
- Coordinate knowledge, templates, playbooks, SOPs, and change-adoption activities
- Use operational data to prioritize improvement and demonstrate benefits
- Own transition plans, governance, milestones, risks, dependencies, and stakeholder communications
- Lead discovery, scope confirmation, process mapping, knowledge transfer, training, readiness assessment, hypercare, and stabilization
- Define entry, exit, and BAU acceptance criteria
- Conduct post-transition reviews and apply lessons learned
- Design intake, triage, workflow, escalation, quality, and control processes
- Create and maintain process maps, SOPs, operating documentation, training packs, and hand-off materials
- Develop and deliver legal-technology, AI, and automation use cases
- Lead workflow automation, self-service, clause automation, abstraction, and AI-agent pilots
- Document use cases, assumptions, risks, testing, and decisions
- Build adoption plans, user testing, benefit measures, and post-implementation reviews
- Own the improvement roadmap and project governance
- Lead change-impact assessment, communications, training, adoption, and reinforcement