Lead Product Manager, Mobile & AI Assistant

Skills

About the Role

You'll own the mobile platform for LifeLock and lead the build-out of a new AI Assistant capability that redefines how members interact with their identity protection. You'll set the direction for iOS and Android, define and evolve the AI Assistant towards an agentic approach, and represent LifeLock mobile in Gen Digital-wide platform initiatives. You'll work across engineering, design, legal, finance, DTC and marketing to get things built and into members' hands. You'll make prioritization calls, handle App Store and Play Store submissions, manage in-app purchase flows and monetization, and drive growth levers like web-to-app conversion. On the AI side, you'll define the vision and roadmap for the agentic assistant, build and own the eval framework, partner with ML/AI engineering on model behavior standards, and instrument the assistant for post-launch learning.

Requirements

• 10+ years in product management; 4+ years owning a mobile product at scale (iOS + Android)
• Proven track record shipping consumer mobile features end-to-end
• Direct experience building or scaling an AI/LLM-powered product, including defining eval frameworks, quality metrics, and human feedback pipelines
• Comfort working in a complex, regulated environment (fintech, identity, or security a plus)
• Strong analytical instincts, defining KPIs before launch and using data to make calls
• Experience with IAP, App Store management, and mobile growth mechanics (ATT, web-to-app, deep linking)
• Able to operate at multiple altitudes: strategy and roadmap one day, grooming tickets and reviewing acceptance criteria the next
• Experience with A/B testing and conversion optimization on mobile purchase flows

Responsibilities

• Own the iOS and Android roadmap, what gets built, when it ships, and how it sequences against business goals
• Make prioritization calls: features vs. tech debt, scope cuts in a release, sequencing against a small engineering team
• Handle App Store and Play Store submissions, store listing content, platform mandates, and release issues
• Manage in-app purchase flows, SKU creation, and monetization via IAP as a channel
• Drive growth levers: web-to-app conversion and download hooks in onboarding
• Define the vision and roadmap for an agentic assistant that helps LifeLock members on their identity risks
• Build and own the eval framework: define what good looks like for AI responses, instrument quality metrics, design human and automated eval pipelines, and establish feedback loops
• Partner with ML/AI engineering to set model behavior standards including accuracy, tone, safety, and response quality
• Instrument the assistant for post-launch learning: flag regressions, surface win/loss patterns, and drive iterative improvement with data
• Represent LifeLock mobile in Gen Digital platform initiatives including integrated Norton/LifeLock app, shared platform components, Mobile SDK
• Coordinate with Legal, Compliance, Finance, Retention Marketing, and CS to get features across the line
• Build business cases with Finance for major investments; track ROI post-launch

Benefits

• 401(k) match
• Health insurance options
• Disability coverage
• Life insurance
• Unlimited paid time off
• Flexible working options