Junior Account Manager
Marqeta is a card-issuing and payment-processing technology company. Its platform helps fintechs, financial institutions, and technology companies build and manage debit, credit, prepaid, and virtual card programs.
Funding history
About Marqeta, Inc.
Marqeta provides a modern, API-driven card issuing platform for embedded payment and financial-service experiences. It offers card issuing and processing, virtual cards, Just-in-Time funding, dynamic spend controls, PCI-compliant widgets, fraud and risk tools, tokenization, data insights, and program management. Its customers use the platform for consumer and commercial payments, digital banking, credit, supplier payments, expense management, and commercial banking solutions.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support the strategic management of key business accounts, coordinate collateral feedback and approvals, create monthly customer-focused content, prepare presentation materials, and support daily customer management processes. You will collaborate with multiple teams to support marketing efforts.
Requirements
- Minimum 5 years of related experience
- Bachelor’s degree
- Experience in operations or account management
- Experience documenting, tracking, and supporting customer programs
- Superior interpersonal, verbal, presentation, written, and email communication skills
- Ability to prioritize, manage, and deliver multiple projects simultaneously
- Experience producing polished, error-free work
Responsibilities
- Support the strategic efforts of the POD leader in managing key business accounts
- Manage the collateral feedback and approval process
- Coordinate reviews across internal stakeholders
- Incorporate revisions and secure sign-off for customer-facing materials
- Create monthly customer-centric content
- Prepare presentation materials using PowerPoint, Google Slides, Word, Google Docs, Excel, and Google Sheets
- Support day-to-day customer management processes
