IT Systems Admin
UK-based AI and robotics company building commercially scalable humanoid robots for industrial deployment.
Funding history
About Humanoid
Humanoid develops industrial humanoid robots and its proprietary KinetIQ AI framework for real-world tasks across manufacturing, logistics, and related environments.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will be the go-to Atlassian and Jira expert, spending roughly 50-60% of your time configuring, governing and improving the platform. You will design workflows, manage users and integrations, build automations and reports, and plan upgrades and migrations. The rest of your time goes to hands-on IT support, onboarding and offboarding, administering core business tools, endpoint management and IT security practices.
Requirements
- Typically 3+ years administering Jira in a production environment
- Strong working knowledge of Confluence and Atlassian tooling
- Solid understanding of Jira admin concepts including JQL
- Experience in a general IT, helpdesk or systems administration role
- Working knowledge of identity and access management and SSO
- Strong troubleshooting skills
- Excellent communication skills
- Comfortable working independently
Responsibilities
- Act as subject matter expert and system owner for Jira and Confluence
- Design, build and maintain projects, workflows, issue types, custom fields, screens and schemes
- Manage user provisioning, groups, roles, licences and access controls including SSO/SCIM
- Build and maintain automation rules, dashboards, filters and reports
- Partner with stakeholders to translate process requirements into Jira configurations
- Maintain governance and best practice for Atlassian configuration
- Manage marketplace apps and integrations and vendor renewals
- Plan and execute upgrades, migrations and consolidation work
- Create documentation and training materials and run office hours sessions
- Monitor performance, audit logs and security settings
- Provide first and second-line IT support
- Onboard and offboard staff accounts, devices and licences
- Administer Microsoft 365 / Google Workspace, identity and MDM platforms
- Support endpoint management including imaging, patching and asset tracking
- Assist with network, printer, meeting room and AV support
- Contribute to IT projects, vendor management and procurement
- Follow and improve IT security practices
Benefits
- Stock options
- 30+ paid days off including 23 days annual leave, UK bank holidays and company closure days
- Private healthcare
- Pension scheme with 8% total contribution
- Free daily breakfast, catered lunch and snacks in-office