IT Logistics Lead

Skills

About the Role

You will manage the IT Logistics team and run daily operations. You will own the hardware catalog, global day 1 readiness, vending and self-service programs, asset accountability, forecasting, and lifecycle costs. You will use OpenAI products to solve logistics problems and coach and develop your team.

Requirements

• Led inventory and fulfillment across multiple sites or regions with forecasting, delivery partners, and cost ownership
• Delivered automation and AI-enabled workflows used in daily operations
• Managed people through rising demand and changing priorities
• Launched services balancing usability, cost, security and control

Responsibilities

• Own a hardware and peripheral catalog with validated software images
• Deliver day 1 readiness globally including fulfillment, refreshes, replacements, loaners, telecom and mobility, and travel services
• Own and scale the employee IT vending machine program and self-service channels
• Own asset accountability across the full lifecycle with accurate records
• Own forecasting, capacity and logistics performance and control lifecycle costs
• Use OpenAI products including Codex and agents to solve logistics problems
• Manage and develop team members
• Scale service globally with regional partners
• Keep daily operations reliable and resolve escalations

Benefits

• Equity
• Medical, dental, and vision insurance with HSA employer contributions
• Health FSA, Dependent Care FSA, and commuter pre-tax accounts
• 401(k) with employer match
• Paid parental leave, medical and caregiver leave
• Flexible PTO
• 13+ paid company holidays and office closures
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend
• Daily meals and meal delivery credits
• Relocation support
• Charitable donation matching and wellness stipends