Data Center Operations Manager
Verda is a Helsinki-headquartered full-stack AI cloud provider offering on-demand GPU compute, clusters, serverless containers, storage, APIs, and related AI infrastructure.
Funding history
About Verda
Formerly DataCrunch, Verda operates European AI cloud infrastructure for the full AI lifecycle, from prototyping and distributed model training to scalable inference. It manages data-center infrastructure, hardware, cloud-platform services, and an in-house AI Lab.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead a shift-based team of data center technicians and own day-to-day site operations and the complete hardware lifecycle. You will keep standards high across deployments, break/fix, cabling, inventory and incident response, plan future installations and upgrades, and build strong relationships with facility partners. As the site grows, you may also hire and grow your team.
Requirements
- Hands-on experience in data-center operations or a comparable critical-infrastructure environment
- Experience leading shift-based technical teams
- Strong knowledge of server hardware, rack-and-stack, component replacement and structured cabling
- Working knowledge of copper and fibre installation, optics and link-level troubleshooting
- Experience managing hardware deployments, incidents, inventory and priorities
- Strong operational judgement
- Strong people-management skills
- Professional fluency in English
- Fluency in Latvian
Responsibilities
- Lead, support and develop a shift-based team of Data Center Technicians
- Organise shift coverage, workload, priorities, handovers and daily operations
- Own the hardware lifecycle including receiving, inventory, deployment, break/fix, replacement, relocation, RMAs and decommissioning
- Ensure rack-and-stack, component replacement, copper and fibre cabling and link-level troubleshooting are done safely and to a high standard
- Coordinate cluster deployments, capacity expansions, hardware refreshes and on-site projects
- Lead on-site response to hardware and connectivity incidents
- Build and improve operating procedures, runbooks, safety practices and escalation paths
- Maintain accurate records of assets, inventory, incidents, maintenance and completed work
- Recruit, onboard, coach and performance-manage technicians
- Monitor provider communications on power, cooling, security and facility events and assess impact
- Escalate service, safety or operational concerns to the colocation provider and Verda stakeholders
- Participate in an on-call rotation and lead during urgent incidents
Benefits
- Cash and equity compensation
- Local benefits