Wintermute helps traders and institutions access digital asset liquidity through algorithmic market making and OTC services. Users can trade various tokens, access derivatives markets, and execute large orders without market impact. Wintermute provides deep liquidity across centralized and decentralized platforms.

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Skills

Data Center Connectivity Dhcp Hardware Monitoring Pc Hardware Vlan

Candidate Availability

Hybrid · London · Required

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will provide hands-on desktop technical support across physical and virtual environments. You will troubleshoot Linux workstations, applications, peripherals, network and audio-visual issues; maintain network and data center connectivity; perform hardware monitoring and performance tuning; assist with automated setups and develop automation in Python; and support production and end-user computing.

Requirements

Minimum 2 years prior desktop support or related experience
Solid knowledge of PC hardware and computer internals
Ability to analyse, troubleshoot and resolve hardware failures
Working knowledge of Linux command-line
Troubleshoot workstation OS (Linux), applications, peripherals, network and audio-visual issues
Familiarity with Git
Experience with hardware monitoring and performance tuning
Basic knowledge of data center connectivity
Understanding of TCP/IP networking
Ability to lift 40–50 pounds
Ability to work weekend and evening shifts when required
Strong organisational skills and meticulous attention to detail
Clear and concise communication skills
Educational background in computer science or IT (preferred)
Nice to have: familiarity with Linux servers
Nice to have: networking, DNS, DHCP, VLAN
Nice to have: Python

Responsibilities

Provide desktop technical support for automated setups
Troubleshoot workstation OS, applications, peripherals, and audio-visual issues
Maintain networks and computing environments
Perform hardware monitoring and performance tuning
Support production, back office computing and end-user functions
Visit data centers and perform desk-side support as required
Communicate professionally with users during walk-ups, inquiries and status calls
Work weekend and evening shifts when required
Lift and move equipment up to 40–50 pounds

Benefits

Private health insurance
Pension
Team meals
Festive celebrations
Gaming events
Company-wide team building events
Flexible remote work when coordinated with team members