HR Operations Specialist
TMGM (Trademax Global Limited / Trademax Australia Limited) is an online CFD and forex broker offering trading in Forex, Precious Metals, Cryptocurrencies, Oil, Shares and Indices. It serves retail investors globally, providing platforms like MetaTrader 4/5 and its own TMGM app, with competitive spreads, high leverage, and various account types including cent accounts.
About TMGM
TMGM is a global online trading broker operating under Trademax Australia Limited (regulated by ASIC, AFSL no. 436416, based in Sydney, NSW, Australia) and Trademax Global Limited. The company offers CFD trading across six asset classes—Forex, Precious Metals, Cryptocurrencies, Oil, Shares, and Indices—via industry-standard platforms such as MetaTrader 4 and MetaTrader 5, as well as its own TMGM mobile app. It serves retail traders and investors in over 150 countries (excluding the US, Malaysia and Thailand), offering features like tight spreads from 0.0 pips, leverage up to 1:1000, minimum deposits as low as $15-$100, fast execution, segregated client funds, and multiple funding options with no fees. TMGM also provides educational resources including a trading academy, webinars, market news and analysis, and runs promotions such as trading competitions, referral bonuses, and cashback programs. The company has sponsorship partnerships with Chelsea FC and the Brooklyn Nets, and has received numerous industry awards for broker services, trading platforms, and customer support across the Asia-Pacific region.
Skills
About the Role
You'll support the smooth delivery of day-to-day HR processes across the employee lifecycle, from onboarding to employee records and HR systems, playing a key role in ensuring efficient, accurate, and compliant HR operations. Working closely with Talent Acquisition, Payroll, and business stakeholders, you'll also support employee communications, reporting, and process improvements. This role suits someone who enjoys a fast-paced environment, thrives on organisation and problem-solving, and is passionate about delivering a great employee experience.
Requirements
- 1–2 years of experience in HR operations, HR administration, or a related field
- Demonstrate exceptional attention to detail and top-notch organisational skills
- Excel at juggling multiple tasks while consistently meeting deadlines
- Showcase strong communication abilities and excel in engaging with stakeholders
- Experience with HR systems like Workable, Employment Hero, and Jira is a plus
Responsibilities
- Support or manage day-to-day HR operations, including onboarding, offboarding, and employee variations
- Collaborate with Talent Acquisition, Payroll, Administration, and business stakeholders to maintain smooth HR processes
- Maintain accurate HR data, documentation, and employee records across systems
- Utilise HR systems such as Workable, Employment Hero, and Jira to manage workflows and data integrity
- Monitor and support service levels and timelines across HR processes
- Identify process gaps and inefficiencies, escalating or resolving based on role level
- Contribute to the continuous improvement of HR operations and workflows
- Draft employee correspondence, including emails, letters, contract variations, and templates
- Support the development, review, and maintenance of HR policies, procedures, and employee handbooks
- Administer and implement performance review processes, including documentation and follow-up actions
- Prepare HR reports, insights, and supporting documentation to inform business decision-making
- Ensure compliance with relevant employment laws and regulations
- Stay informed of HR best practices and apply updates where required
- Provide support to team members and collaborate across functions
- Escalate issues, risks, or discrepancies appropriately
- Undertake ad hoc HR duties as required
Benefits
- Performance-based bonuses
- Opportunities for career growth and development within a global company
- Health and wellness benefits
- Flexible working arrangements