HR Generalist & Office Manager

Skills

About the Role

You will act as the go-to HR contact for employees and managers in Hong Kong, owning the full employee lifecycle from onboarding through offboarding while keeping records, contracts, and HR documentation accurate and compliant. You will manage monthly payroll administration, MPF contributions, benefits, insurance, and leave, working closely with external vendors and Finance to keep everything running smoothly and in line with Hong Kong regulations. You will handle employment visa and immigration matters for the team, coordinating applications, renewals, and transfers with employees, consultants, and government authorities. You will support recruitment for Hong Kong-based roles by coordinating interviews, offers, and onboarding, and you will oversee day-to-day office administration, including facilities, vendors, supplies, and workplace events. You will also partner with regional HR, Talent Acquisition, Finance, and Legal teams on cross-functional projects, reporting, and process improvements as the Hong Kong office grows.

Requirements

• 3–8 years of experience in HR Operations, People Operations, HR Generalist, Office Management, or related roles
• Hands-on experience managing Hong Kong HR operations including payroll, benefits, onboarding, offboarding, and employee records
• Proven experience handling Hong Kong employment visa and immigration processes
• Strong understanding of Hong Kong Employment Ordinance, payroll practices, MPF administration, and employment compliance requirements
• Experience supporting recruitment processes and talent acquisition activities
• Experience in fintech, electronic payments, digital banking, cryptocurrency, technology, financial services, or other fast-growing industries strongly preferred
• Excellent written and spoken English is mandatory; Cantonese and Mandarin strongly preferred

Responsibilities

• Manage end-to-end employee lifecycle processes including onboarding, offboarding, employee records, contracts, and HR documentation
• Act as the primary HR contact for Hong Kong employees and managers
• Maintain accurate employee records and HR systems
• Ensure HR practices comply with Hong Kong employment laws and company policies
• Support employee relations matters and coordinate with regional HR leadership
• Assist with employee engagement initiatives and culture-building activities
• Manage monthly payroll administration and coordinate with external payroll vendors
• Administer MPF contributions, employee benefits, insurance programs, and leave management
• Maintain payroll records and employee data in compliance with Hong Kong regulations
• Support annual tax filing processes and employee tax documentation
• Ensure compliance with the Hong Kong Employment Ordinance and other employment regulations
• Partner with Finance and external service providers on payroll and benefits matters
• Manage employment visa and immigration processes for Hong Kong-based employees
• Coordinate work visa applications, renewals, extensions, transfers, and cancellations
• Liaise with employees, hiring managers, immigration consultants, and government authorities
• Monitor visa validity and ensure ongoing immigration compliance
• Support relocation and onboarding activities for international hires
• Maintain accurate immigration records and documentation
• Support recruitment activities for Hong Kong-based positions
• Coordinate interviews, candidate communications, offer documentation, and onboarding
• Assist recruiters and hiring managers with sourcing and recruitment administration
• Support regional recruitment projects and hiring initiatives
• Oversee daily office operations and workplace management
• Manage office facilities, supplies, equipment, vendors, and service providers
• Coordinate office access, seating, visitor management, and courier logistics
• Liaise with landlords, property management companies, and external vendors
• Support office budgeting, invoice processing, procurement, and expense tracking
• Organize employee events, team gatherings, and workplace engagement activities
• Partner with regional HR, Talent Acquisition, Finance, and Legal teams on cross-functional initiatives
• Support implementation of HR policies, procedures, and operational improvements
• Assist with HR reporting, workforce data management, audits, and compliance activities
• Contribute to regional HR projects, engagement programs, and performance management processes