Head of Fraud Risk

Skills

About the Role

As the Head of Fraud Risk, you will build out and lead the Fraud Function at tastytrade. This is a high-visibility, high-autonomy role reporting directly into senior leadership, working closely with compliance, operations, product, and technology teams. You will define the function, hire the team, select the tools and vendors, and set the strategy while managing the program operationally. You are someone who has built a fraud program from the ground up and scaled it based on the evolving needs of the business and the risk and regulatory landscapes. You are comfortable with ambiguity, energized by greenfield work, and able to move fast and pivot.

Requirements

• 7+ years of fraud risk experience, with at least 3 years owning or leading a fraud function at a fintech, payments company, or digital brokerage
• Demonstrated experience building or materially scaling a fraud program
• Track record of hiring and developing fraud analysts and investigators
• Deep knowledge of ACH fraud vectors, account takeover, and first-party fraud mechanics
• Experience with fraud analytics and data
• Strong vendor evaluation and management skills
• Experience defining KPIs and a fraud budget and presenting program performance to senior leadership
• Ability to work cross-functionally with product, engineering, compliance, and legal
• Comfortable operating in ambiguity and building structure where little exists
• Knowledge of BSA and FinCEN regulations and SAR requirements, FINRA Rule 3310 and Rule 3110, Nacha ACH rules, SEC Rule 15c3-3 and net capital rules preferred

Responsibilities

• Define tastytrade's fraud taxonomy, risk philosophy, control framework, escalation protocols, and documentation
• Partner with the business to define the firm's fraud risk appetite and translate it into a measurable fraud budget and KPI framework
• Own reporting to senior leadership and IG Group
• Separate fraud operations from AML regulatory obligations and design the escalation path for SAR filing decisions
• Build and maintain the fraud universe map including key vectors and mitigations
• Own the fraud budget and headcount plan, including tooling and vendor spend
• Take strategic ownership of all fraud vectors across the customer lifecycle from account opening, funding, trading, and withdrawal
• Drive fraud investigations to resolution, coordinating with internal and external partners
• Define and own the monitoring and detection strategy
• Evaluate potential vendors and partner with Product and Technology to manage fraud risk
• Hire, build, and manage the Fraud Risk team
• Define each role's scope, escalation authority, and relationship with Customer Support, Compliance, and Margin & Risk teams
• Build the frontline escalation protocol with structured intake, defined triggers, and feedback loops
• Develop the Fraud Investigator's case playbooks and settlement agreement process
• Build measurement infrastructure including labeled fraud data, false positive rate tracking, A/B testing capability, and trend analysis
• Own the fraud incident taxonomy and conduct retroactive recoding of existing records
• Evaluate alert calibration across all active alert types, retire controls that are not working, and implement missing ones
• Deliver monthly reporting on fraud program performance to senior leadership and IG Group
• Serve as the decision maker on fraud control changes and partner with Product and Technology on new product launches
• Coordinate with Compliance and Margin & Risk teams on shared surveillance boundaries and escalation
• Advise CCOs on the fraud program's interface with AML compliance obligations

Benefits

• Performance Bonuses
• Stock Purchase Options
• Medical/Vision/Dental Benefits
• 401k Plan
• 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday)
• 10 Paid Sick Days
• Gym Membership Reimbursement
• Commuter Benefits
• Pet Insurance
• Wellness & Mental Health Programs
• Charitable Donation Matching
• Two Paid Volunteer Days Off
• Daily catered lunch when in the office
• Full kitchen with snacks and beverages
• In-building gym
• Shuttle to/from Metra