Lunar Group A/S is headquartered in Aarhus and is the parent company of Lunar Bank A/S, Lunar Block A/S, Moonrise Banking Services A/S, and Lunar Journey AB. Its group businesses provide regulated digital banking, business banking, Nordic banking-services/payment connectivity, and crypto-asset trading across Denmark, Sweden, and Norway.

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Skills

Aml Capacity Planning Case Management Compliance Dora Financial Crime Fraud Gdpr Leadership Psd2 Sanctions Transaction Monitoring

Candidate Availability

Hybrid · Copenhagen · Required

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will set the strategy, roadmap and goals for FCP Operations in line with risk appetite and regulatory requirements. You will lead four Team Leads and more than 40 specialists, own SLAs, KPIs, capacity planning and budget follow-up, act as the operational anchor during fraud waves, sanctions changes and incidents, and raise quality and efficiency by making case handling consistent and audit-ready.

Requirements

Experience leading other leaders in an operational environment, ideally in banking, fintech, compliance or financial crime operations
Solid understanding of money laundering, fraud typologies and sanctions risk
Working knowledge of Danish AML Act, EU sanctions regulation, Payments Act, PSD2/PSD3, GDPR and DORA
Hands-on familiarity with transaction monitoring, screening and case management tools
Clear, steady leadership style and ability to explain complex issues simply

Responsibilities

Set the strategy, roadmap and goals for FCP Operations in line with risk appetite and regulatory requirements
Lead, develop and retain Team Leads and build engaged teams
Own SLAs, KPIs, capacity planning, resource allocation and budget follow-up
Report on risks, volumes, quality and material incidents to management and forums
Act as operational anchor during fraud waves, sanctions list changes and incidents
Ensure case handling is consistent, documented and audit-ready
Follow up on audit and supervisory findings
Work with Requirements and Tech to automate manual steps and tune rules and models

Benefits

4 days in the office
Well-equipped workspace with modern computer
Pension
Health insurance
Enhanced parental leave