Head of Enablement Experience & Innovation

Skills

About the Role

You will build the next generation of sales enablement with a Claude-first approach: hyper-personalized for each seller, delivered in the flow of work, and measured by what it changes. You will start as an individual contributor, set direction, and build a team over time. You will set the roadmap, tailor learning to each seller's role, tenure, and live deals, design workflows that bring guidance into the tools sellers already use, and lead the learning platform, enablement tools, playbooks, and content hub. You will run enablement like a product, partner with sales leadership and cross-functional teams, track adoption and impact, and run fast experiments with new Claude capabilities while setting standards for responsible AI use and data governance.

Requirements

• Deep, hands-on expertise using AI to design and deliver enablement or learning at scale, such as personalized learning, AI coaching, or guidance in daily workflows
• Background in user experience design, product management, or workflow design, applied to enablement, learning, or sales tools
• Have led the design and launch of a product or learning experience at scale, and can show how adoption and results changed
• Have worked directly with senior sales leaders and frontline managers to secure sponsorship for change
• Have tested and improved programs with sellers and sales leaders before scaling them
• Have defined and tracked adoption and impact measures that go beyond completion and satisfaction scores
• Have run programs across multiple geographies, segments, or roles
• Bachelor's degree or an equivalent combination of education, training, and/or experience

Responsibilities

• Set the vision and roadmap for a Claude-first approach to enablement, deciding what to build, what to retire, and how enablement is designed and delivered
• Use Claude to tailor learning to each seller's role, tenure, and live deals
• Design workflows that bring guidance to sellers in the tools they already use, at the moment they need it
• Lead the learning platform, enablement tools, playbooks, and content hub, using Claude to keep knowledge accurate, current, and easy to find
• Run enablement like a product: lead discovery with sellers and sales leaders, work with engineering and design, and test on live deals before scaling
• Track adoption and the impact on ramp time, win rate, and attainment, and act on what the data shows
• Partner with Sales Leadership, Revenue Operations, Product, Marketing, and the Sales Enablement team
• Run fast experiments with new Claude capabilities, scale what works, and set standards for responsible AI use and data governance in enablement

Benefits

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• Visa sponsorship