Head of Compliance Operations
OpenFX helps financial institutions move money across borders with real-time settlement and transparent pricing through its FX infrastructure platform.
Funding history
About OpenFX
OpenFX helps financial institutions process cross-border payments through its real-time settlement network that bypasses traditional correspondent banking. Users can execute FX transactions, settle payments within 60 minutes, and access transparent pricing across currency pairs. OpenFX enables 24/7 money movement for remittance companies, neobanks, and payment providers seeking faster, cheaper international transfers.
Skills
About the Role
You will lead compliance operations across customer and transaction reviews. You will set scalable workflows, quality standards, controls, reporting, and escalation processes; improve tools and automation; and partner with relevant functions to implement regulatory requirements effectively.
Requirements
- 15+ years of experience in compliance operations, financial crime operations, AML, KYC, KYB, sanctions, transaction monitoring, or related areas
- Experience leading teams, managing managers, or scaling operational functions in fintech, payments, banking, crypto, trading, or financial services
- Understanding of AML, sanctions, KYC, KYB, transaction monitoring, customer-risk review, and suspicious-activity escalation workflows
- Experience building operational standards, procedures, quality-assurance processes, control frameworks, and management reporting
- Ability to partner with Compliance and Legal while owning operational execution
- Experience with case-management systems, transaction-monitoring tools, KYC/KYB vendors, sanctions-screening tools, or blockchain-analytics platforms
- People leadership skills including coaching, performance management, hiring, and team building
Responsibilities
- Lead compliance operations staff across KYB, KYC, transaction monitoring, sanctions, blockchain analytics, customer risk, and case reviews
- Own analyst reviews, escalations, quality assurance, backlog management, and case resolution
- Build operating rhythms for productivity, quality, SLAs, escalations, and continuous improvement
- Set review-quality, evidence, case-note, decisioning, and escalation standards
- Coach, manage, and develop analysts and managers
- Translate policy and regulatory expectations into operational workflows
- Design and maintain procedures, checklists, controls, and playbooks
- Implement and drive adoption of compliance workflows
- Build quality-assurance processes and strengthen operational controls
- Ensure records, decisions, and evidence are audit-ready
- Own operational requirements for case management, monitoring, analytics, risk review, and dashboards
- Improve analyst workflows and automate repetitive review steps
- Oversee alert and risk-event reviews and escalate suspicious activity appropriately
- Own reporting on volumes, backlogs, SLAs, quality findings, trends, escalations, and risks
- Support audits, regulatory examinations, diligence, and internal reviews
Benefits
- Equity