Head of Community Enterprise Marketing

AI safety and research company building reliable, interpretable, and steerable AI systems, including the Claude product family and developer platform.

Series F+Recently funded0 current maintainers0 active leadsTeam intelligence

Maintainer signals as of 9/23/2026

San Francisco, United States
About Anthropic

Anthropic PBC develops frontier AI systems and deploys them through Claude products and the Claude Platform, with a stated focus on safety, interpretability, and steerability.

View jobs by Anthropic

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead global community strategy, operating models, programs, and regional execution. You will develop program leaders, define outcome-based measurement, segment users, and grow retained usage and adoption. You will connect community-led adoption to enterprise expansion, unify training and enablement, and align community work with product launches, pricing, brand, and communications.

Requirements

  • Community
  • Customer advocacy
  • Retention
  • Adoption
  • Expansion
  • Funnel
  • Segmentation
  • Product
  • Data science
  • Developer tool
  • Infrastructure
  • AI
  • Cohorting
  • Attribution
  • Enablement

Responsibilities

  • Own the global community strategy and operating model
  • Lead, coach, hire, and scale global program and regional leaders
  • Define community measurement and user-segmentation frameworks
  • Build community programs for enterprise buyers, developers, practitioners, and knowledge workers
  • Connect bottoms-up adoption to enterprise expansion through champions, training, and partner programs
  • Unify training, certification, enablement, and community support
  • Partner on community sentiment and awareness
  • Align community strategy with product direction, launches, and pricing

Benefits

  • Visa sponsorship support
  • Optional equity donation matching
  • Generous vacation
  • Parental leave
  • Flexible working hours