Culture and Community Communications Lead

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

Recently funded151 current maintainers88 active leads20 new active leads99 lead step-downs12 early lead departures
San Francisco, United States
About OpenAI

OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will shape cultural narratives for campaigns and community programs, develop earned-media opportunities, and connect individual moments into an ongoing story. You will build relationships with journalists, creators, and cultural voices; surface authentic community stories; develop pitches and channel content; and bring community feedback into communications planning.

Requirements

  • Experience leading communications for consumer brands, cultural campaigns, creator initiatives, or community programs
  • Strong cultural instincts and relationships beyond technology media
  • Excellent writing and editing skills
  • Experience working authentically with community members and creators
  • Ability to manage multiple programs independently
  • Ability to build trusted cross-functional relationships
  • Knowledge of AI use cases and limitations

Responsibilities

  • Shape campaign narratives, cultural angles, and earned communications opportunities
  • Connect campaigns and community moments into an overarching narrative
  • Build relationships with journalists, creators, and cultural voices
  • Surface and develop authentic stories from community members
  • Create participation-focused storytelling
  • Sustain stories across creator campaigns, community programs, and partnerships
  • Develop pitches, features, spokesperson opportunities, and channel content
  • Partner with regional communications and territory leads
  • Bring community feedback into product communications planning

Benefits

  • Medical, dental, and vision insurance for employees and families
  • Employer contributions to Health Savings Accounts
  • Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
  • 401(k) retirement plan with employer match
  • Paid parental, medical, and caregiver leave
  • Flexible PTO for exempt employees or up to 15 days annually for non-exempt employees
  • 13+ paid company holidays and paid office closures
  • Paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily office meals and eligible meal-delivery credits
  • Relocation support for eligible employees
  • Charitable donation matching and wellness stipends may be provided