Head of Brand & Corporate Communications

Skills

About the Role

You will shape announcement narratives and lead distribution across external channels. You will work closely with product, growth, legal, and leadership to identify story opportunities, secure high-quality media coverage, and prepare executives for interviews and briefings. You will own rapid-response and crisis communications, maintain issues management frameworks, monitor competitor coverage, and ensure consistent external messaging.

Requirements

• 7–12 years of experience in fintech, financial services, or crypto communications
• Proven experience managing proactive media strategy and reactive crisis communications
• Strong understanding of how product, regulatory, and reputational risks intersect
• Established media relationships and familiarity with top-tier newsroom dynamics
• Ability to translate complex product and regulatory topics into clear messaging
• High judgment under pressure and ability to operate in fast-moving situations
• Strong cross-functional collaboration skills
• Bias toward ownership, speed, and measurable outcomes

Responsibilities

• Partner with product and leadership to identify and shape announcement-ready developments
• Lead corporate and product communications from narrative framing through distribution
• Build and maintain relationships with business, economics, fintech, payments, and crypto reporters
• Proactively mine stories across product innovation, partnerships, growth milestones, and regulatory progress
• Secure high-quality media coverage and meaningful quote placements
• Own rapid-response communications for incidents, market disruptions, regulatory shifts, or reputational risk
• Ensure crisis and issues management frameworks including holding statements and escalation protocol
• Monitor competitor coverage and recommend positioning adjustments
• Prepare executives for interviews, briefings, and public appearances
• Ensure narrative consistency across all external communications channels

Benefits

• Competitive compensation
• Meaningful equity