Global Fulfillment Operations Specialist
Block, Inc. is a global financial-technology company building products for economic empowerment across payments, consumer finance, commerce, Bitcoin, music, and AI.
Maintainer signals as of 9/25/2026
Projects
About Block, Inc.
Block, Inc., formerly Square, Inc., operates the Square and Cash App ecosystems and current businesses including Afterpay, TIDAL, Bitkey, Proto, and Spiral. Its current Bitcoin ecosystem includes Cash App Bitcoin services, Bitkey self-custody wallet technology, Proto mining systems, and Spiral open-source Bitcoin initiatives. Block also develops open-source AI and collaboration projects including Goose, Buzz, and Berd.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own hardware fulfillment from order release through shipment confirmation. You will coordinate with logistics providers and supplier managers, resolve inventory and shipment discrepancies, validate system changes, manage supplier billing controls, and lead process improvements that make fulfillment more reliable and scalable.
Requirements
- 5+ years of relevant experience in fulfillment, order management, warehouse operations, logistics, or supply chain, or an equivalent combination of education and experience
- Practical knowledge of ERP, order-management, and warehouse-management systems
- Analytical skills and proficiency with operational reporting
- Ability to independently manage workflows, resolve exceptions, and deliver improvement projects
- Ability to identify root causes and build repeatable solutions
- Ability to influence internal stakeholders and external partners without direct authority
Responsibilities
- Own fulfillment outcomes from order release through shipment confirmation
- Monitor order accuracy, timeliness, backlog, holds, and shipment exceptions
- Drive outcomes through third-party logistics partners
- Partner with regional supplier managers on service expectations, capacity risks, and improvements
- Maintain escalation paths and cross-time-zone handoffs
- Manage fulfillment performance reporting and corrective actions
- Investigate order, inventory, and shipment discrepancies
- Coordinate inventory reconciliation and resolve system and data issues
- Validate system and process changes
- Maintain warehouse procedures and operational controls
- Eliminate recurring failures and manual work through root-cause improvements
- Lead improvement initiatives through implementation and measured results
- Build standard work, self-service resources, and exception-management processes
- Support launch, market, channel, warehouse, and system-transition readiness
- Validate supplier invoices and resolve billing discrepancies
- Monitor fulfillment spend and cost per order
- Partner with supplier managers and Finance to improve billing controls
Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning