Global Customer Marketing Manager
Taxbit provides software for automating tax calculations and reporting for digital assets, helping businesses and governments comply with cryptocurrency tax regulations.
Maintainer signals as of 9/24/2026
Funding history
Investors
About Taxbit
Taxbit offers a tax and accounting platform designed for digital assets, providing automated solutions for tax reporting, compliance, and financial tracking. The platform caters to individuals, businesses, and governments, integrating with exchanges and wallets to streamline tax calculations and regulatory filings. With support for various regulatory frameworks and accounting standards, TaxBit helps users manage cryptocurrency transactions, ensuring accuracy and compliance with evolving tax laws.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build and scale the global customer marketing function. You will develop customer stories, advocacy and reference programs, create sales-ready content, activate customer champions, support customer-led events, and measure program performance. You will work with Sales, Customer Success, subject matter experts, and Growth Marketing to turn customer engagement into pipeline growth and market credibility.
Requirements
- 3+ years of enterprise B2B marketing experience focused on customer marketing or content marketing, preferably in fintech
- Ability to develop customer narratives that translate complex products into clear business value
- Cross-functional collaboration experience with Sales, Customer Success, and subject matter experts
- Writing, storytelling, and content development skills
- Ability to work strategically and tactically in a fast-paced, high-growth environment
- Familiarity with digital assets, fintech, or financial services
- Project management skills and ability to manage multiple priorities and stakeholders
Responsibilities
- Build and own the global customer marketing strategy, including storytelling, advocacy, and reference programs
- Use AI tools to scale customer marketing output
- Develop customer case studies, testimonials, and success narratives that communicate business value and ROI
- Partner with Sales, Customer Success, and other departments to source and activate customer champions across the buyer journey
- Create sales-ready customer content for crypto, fintech, marketplaces, and traditional financial institutions
- Use AI tools to accelerate content drafting and personalization while maintaining quality and brand voice
- Support customer-led events, panels, webinars, and roundtables
- Integrate customer content across global campaigns and digital channels with Growth Marketing
- Measure customer marketing effectiveness across regions and adjust strategies to improve pipeline growth, deal velocity, and expansion
- Build relationships with key customers and help shape their narratives and strategies
Benefits
- Equity (RSUs)
- Competitive benefits package
- 401(k) plan with access to crypto, financial wellness benefits, and low fees
- Hybrid working model with 3 days in office and 2 days work from home or flexible
- Monday team lunches, snacks, and drinks
- Discretionary Time Off
- Paid parental leave
- Fertility benefit
- Flexibility in how work is performed