Forward Deployed Engineering Team Lead - Operations

Adyen is a Dutch financial technology company providing global payment acceptance.

57 current maintainers51 active leads10 new active leads8 lead step-downsTeam intelligence

Maintainer signals as of 9/25/2026

Amsterdam, Netherlands
About Adyen

Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

This role sets the AI and innovation direction for Operations, prioritizes valuable use cases, leads Forward Deployed AI specialists, builds practical AI adoption, translates emerging technology into operational implications, connects company capabilities to Operations needs, represents Operations in engineering, and tracks delivered value.

Requirements

  • Operational transformation experience
  • Experience scaling AI, automation, or digital workflow improvements
  • Technical understanding of architectures, trade-offs, and risks
  • Experience working with engineering or technical teams
  • Executive presence
  • Cross-functional influence
  • Operating model or governance experience
  • Ability to work in fast-paced and ambiguous environments

Responsibilities

  • Set the AI and innovation direction for Operations
  • Prioritize use cases based on business value, feasibility, and readiness
  • Lead the central Operations innovation model
  • Lead a team of Forward Deployed AI specialists
  • Build practical AI adoption across Operations
  • Translate AI landscape developments into operational implications
  • Coordinate capability development with business enablement teams
  • Represent Operations in central engineering
  • Track progress and value delivered

Hiring Process

The employer aims to respond to applications within 5 business days. The interview process typically takes about 4 weeks, though timing may vary by role.