Forward Deployed Engineer

Skills

About the Role

You will split your time between building the core product and delivering it to customers. You will embed with customer teams, understand their workflows, and build production-ready AI-enabled applications, agents and integrations. You will own delivery from prototype to production, debug deployed environments, and feed field learnings back into the platform.

Requirements

• 8+ years of software engineering experience
• Ability to apply AI/ML and LLM techniques such as RAG, guardrails and evals
• Scalable system design experience
• Experience with backend engineering, distributed systems, APIs, data pipelines or cloud infrastructure
• Comfort working across the full stack
• Strong technical communication skills
• Strong debugging skills
• Some travel to customers may be required

Responsibilities

• Work directly with customers to understand workflows and constraints
• Build reusable platform capabilities and customer-specific integrations
• Build and deploy AI-enabled applications, agents and workflow automation using RAG, guardrails and evals
• Translate customer needs into technical requirements and product feedback
• Own delivery from prototype to production
• Integrate with customer systems, data sources and identity providers
• Partner with product, engineering, security and customer teams
• Debug issues in deployed environments

Benefits

• 100% employer paid health care including medical, dental and vision for you and your family
• Paid maternity and paternity leave for 14 weeks
• Unlimited PTO with management approval
• Optional 401K and FSA
• Equity incentives
• Mental health benefits through Tara Mind
• GLP-1 solutions through Crux