Fleet Operations Application Engineer
Boston Dynamics develops and deploys highly mobile robots and fleet-management software for industrial inspection, warehouse operations, and manufacturing automation.
Funding history
Investors
About Boston Dynamics
Boston Dynamics, Inc. is a Waltham, Massachusetts robotics company developing commercial mobile robots. Its current portfolio includes the Spot quadruped, Stretch warehouse robot, Atlas humanoid robot, and Orbit fleet-orchestration software.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will monitor robot fleet health, availability, telemetry, and readiness. You will troubleshoot issues across software, controls, hardware, networking, sensors, power systems, and infrastructure; lead technical incident response; coordinate repairs and deployments; analyze recurring failures; and develop operational playbooks to improve reliability.
Requirements
- Bachelor's degree in a related technical discipline
- 5+ years supporting complex electromechanical products or technical operations
- Experience supporting an operational fleet or similarly complex assets
- Experience troubleshooting integrated software, controls, networking, sensors, and hardware systems
- Experience leading technical incident response or operational reviews
- Understanding of Linux, networking fundamentals, and system diagnostics
- Experience using Jira, ServiceNow, or similar tools
Responsibilities
- Monitor fleet health, availability, telemetry, and mission readiness
- Troubleshoot software, controls, hardware, networking, sensors, power systems, and infrastructure
- Analyze logs, telemetry, and robot performance to isolate failures
- Create engineering tickets and drive escalations
- Lead technical incident response meetings
- Coordinate technical stakeholders during troubleshooting
- Identify recurring fleet failure modes
- Improve diagnostics, health monitoring, automation, and tooling
- Develop troubleshooting playbooks and operational procedures
- Support software deployments, hardware upgrades, repairs, and configuration management
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Annual bonus structure