Field Sales Associate - Local Payments

Skills

About the Role

You will conduct field sales activities within your assigned territory, identifying, approaching, and onboarding small and medium-sized enterprise merchants. You'll promote and sell the company's payment solutions, such as QR payments, e-wallets, and POS terminals, to target businesses. You will build and maintain strong relationships with SME merchants to drive satisfaction and long-term retention, handle the end-to-end merchant onboarding process while coordinating with other teams, and negotiate merchant discount rates and commercial terms. You'll act as the primary point of contact for merchant concerns and after-sales support, monitor merchant performance to identify cross-selling and upselling opportunities, and stay informed about local SME market trends and competitor activities to guide your sales strategy.

Requirements

• Bachelor's degree in Business, Marketing, or any related field
• 1–3 years of experience in field sales, door-to-door selling, merchant acquisition, or business development, preferably in fintech, banking, or e-commerce
• Fresh graduates with strong potential and a positive, can-do attitude are also welcome to apply
• Proven ability to meet or exceed sales targets in a fast-paced, field-based environment
• Excellent communication, negotiation, and presentation skills
• Strong customer service mindset with the ability to build and maintain lasting SME relationships
• Willingness to work on the ground and travel within assigned territories
• Self-motivated, results-driven, and able to work independently with minimal supervision
• Ability to speak and understand the local dialect in the assigned region is an advantage
• Must be currently residing within the assigned territory

Responsibilities

• Conduct field sales activities within assigned territory to identify, approach, and onboard SME merchants
• Promote and sell payment solutions such as QR payments, e-wallets, and POS terminals to target businesses
• Build and maintain strong relationships with SME merchants to drive satisfaction, transaction growth, and retention
• Handle the end-to-end merchant onboarding process coordinating with Product, Operations, and Technical teams
• Negotiate merchant discount rates and commercial terms in line with company policies
• Serve as the primary point of contact for merchant concerns, inquiries, and after-sales support
• Monitor merchant performance and transaction activity to identify cross-selling, upselling, and reactivation opportunities
• Stay informed about local SME market trends, competitor activities, and business dynamics to guide sales strategies