Field Marketing Coordinator

Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.

San Francisco, United States
About Decagon

Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will plan and execute field events, conferences, trade shows, executive dinners, and related activations. You will manage logistics, vendors, shipping, swag, attendee data, campaign attribution, lead routing, event reporting, and coordination with SDRs.

Requirements

  • 1-3 years of experience in marketing, events, or operations
  • Organizational and project management skills
  • Communication and cross-functional collaboration skills
  • Ability to coordinate smaller events
  • Experience with HubSpot and Salesforce is a plus

Responsibilities

  • Support planning and execution of field events, conferences, and trade shows
  • Manage event logistics, sales enablement, vendor communication, shipping, onsite needs, and follow-up
  • Coordinate executive dinners and conference activations
  • Research events and sponsorship opportunities
  • Coordinate event targets, outreach, lead routing, and follow-up with SDRs
  • Manage swag, branded materials, and gifts
  • Maintain attendee and lead data, campaign attribution, and lead routing
  • Track event performance and lead quality

Benefits

  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Monthly wellness, lifestyle, and work-life balance stipend
  • Daily office lunches and snacks
  • Take-what-you-need vacation policy