Exchange Connectivity Operations Lead
Flowdesk is a full-service digital-asset trading and technology firm. It provides institutional liquidity solutions, OTC trading, and strategic capital and infrastructure support to crypto-native issuers and institutions.
Projects
About Flowdesk
Flowdesk delivers institutional trading and liquidity services for digital asset markets, combining proprietary execution algorithms, risk-management tools, and trading infrastructure. Its offerings include token, stablecoin, exchange and DeFi liquidity solutions; spot, derivatives and credit OTC trading; tokenized-market support; and ventures activity. It serves crypto-native issuers, financial institutions, exchanges, and other institutional counterparties globally.
Skills
About the Role
You will own the exchange onboarding and connectivity lifecycle from contract signature through integration, testing, trading go-live, and post-launch support. You will coordinate internal dependencies, work directly with exchange counterparts, validate technical readiness, manage integration risks, and maintain venue documentation and tracking.
Requirements
- 2+ years of experience in a crypto trading firm, exchange, or digital asset infrastructure business in operations, project management, or technical coordination
- Understanding of crypto exchange connectivity, REST APIs, WebSocket APIs, order management, credentialing, and test environments
- Ability to manage multiple workstreams with attention to detail and structured follow-through
- Ability to work with exchange counterparts and internal trading, engineering, and commercial stakeholders
- Ability to read API documentation, understand endpoint structures, assess compatibility, and design basic test criteria
- Written and verbal English communication skills
- Experience with exchange API integrations or connectivity testing
- Familiarity with FIX protocol, WebSocket feed handling, market data, or order-routing protocols
- Experience with Jira, Notion, or Linear
- Knowledge of exchange upgrade and exchange-driven change management
- Exposure to centralised and decentralised exchange environments
- Basic Python or similar scripting ability for API testing or operational tooling
Responsibilities
- Own the full exchange onboarding lifecycle from contract signature through integration, testing, and trading go-live
- Act as the primary contact between Flowdesk and exchange partners during onboarding
- Coordinate trading, engineering, and sales dependencies and resolve them on schedule
- Run and document pre-go-live endpoint validation, order-flow testing, and readiness sign-off
- Maintain tracking for venue integrations, upgrades, and exchange-driven changes
- Manage post-launch exchange touchpoints, protocol changes, upgrade cycles, and incident escalation
- Support initial integration stages through API review, compatibility assessment, and test design
- Identify and escalate integration risks and go-live blockers
- Build and maintain venue documentation, including credentials, architecture, contacts, known issues, and go-live history
Benefits
- 100% health coverage
- Team events and offsites
- Company pension scheme
- Learning and Development budget