Enterprise Solutions Engineer Central
FactoryVisit Factory website
Factory is an AI software-development platform that lets enterprises plan, build, review, test, and ship software with governed autonomous agents (“Droids”).
San Francisco, United States
About Factory
Factory provides a model-independent, enterprise software-development system spanning the SDLC, with deployment options including managed, private, on-premises, and air-gapped environments.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own technical customer engagements from discovery through pilots, expansion, and ongoing success. You will design proofs of concept, integrate the platform into development workflows, diagnose customer issues, translate feedback for product teams, and align technical outcomes with account growth.
Requirements
- 3-4+ years in a technical customer-facing role such as sales engineering, solutions engineering, developer advocacy, platform engineering, or SRE
- Experience supporting the customer lifecycle with an Account Executive
- Experience leading complex technical enterprise deal cycles
- Ability to read code, write scripts, and debug integrations
- Computer science degree or equivalent technical foundation
- Knowledge of Git workflows, CI/CD pipelines, testing frameworks, and deployment strategies
- Ability to travel up to 50%
Responsibilities
- Lead full-cycle product evaluations, proofs of concept, and customer pilots
- Drive broad adoption by identifying new use cases, teams, workflows, and workloads
- Integrate the platform into customer CI/CD, code review, testing, and deployment workflows
- Architect deployments for regulated industries, including air-gapped and private environments
- Diagnose customer friction and communicate product needs to product teams
- Translate customer patterns into actionable product feedback
- Travel up to 50%
