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Enterprise Account Manager

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Adyen

Adyen is a financial technology company providing a unified platform for payments, data, and financial products. It serves global enterprises, retailers, platforms, marketplaces, and other high-growth businesses.

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About Adyen

Adyen provides payment processing and financial technology services through a single platform. Its offerings include online and in-person payments, payment methods, risk management, authentication, revenue optimization, issuing, payouts, liquidity management, embedded accounts, and capital. Adyen typically serves global enterprises, retailers, SaaS platforms, marketplaces, and other high-growth businesses.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will manage enterprise customer relationships in San Francisco, provide payments insights, identify commercial and expansion opportunities, and deliver strong customer service. You will lead strategic discussions, coordinate stakeholders, manage projects across departments, and represent customer feedback internally.

Requirements

  • 5+ years of experience in a client-facing commercial role
  • Experience in account management, consulting, or payments from a merchant perspective
  • Background in complex enterprise software, technical infrastructure, or financial services
  • Professional written and verbal proficiency in English
  • Business acumen
  • Analytical abilities
  • Ability to synthesize complex data sets
  • Ability to manage multiple projects

Responsibilities

  • Build strong customer relationships
  • Align external and internal stakeholders
  • Drive commercial discussions with customers
  • Meet strategic and financial targets for assigned accounts
  • Provide payments expertise, education, and guidance
  • Position Adyen as a trusted partner
  • Prioritize and execute projects across multiple accounts
  • Represent customer feedback internally

Benefits

  • Equity component