Early Access Deployment Engineer
19 hours agoSeniorSalary: 250K - 330KSan Francisco, USAHybridForward Deployed EngineerJobs by OpenAI
OpenAIVisit OpenAI website
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Recently funded151 current maintainers88 active leads20 new active leads99 lead step-downs12 early lead departures
San Francisco, United States
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead customer technical engagements, identify use cases, prototype solutions, design evaluations, troubleshoot issues, and run early-access programs from onboarding through launch decisions. You will turn customer feedback into reusable technical approaches and recommendations.
Requirements
- 4+ years of software engineering or equivalent technical experience
- Customer-facing delivery experience and ownership of production systems
- Experience turning ambiguous ideas into prototypes and reliable solutions
- Proficiency in Python, JavaScript, or TypeScript
- Front-end, back-end, and cloud-deployment familiarity
- AI and LLM experience, including model behavior and evaluation design
- Experience building production-oriented AI applications
- Ability to manage multiple high-stakes technical engagements
Responsibilities
- Engage strategic customers to understand goals, workflows, constraints, and opportunities
- Translate emerging model capabilities into scoped use cases, prototypes, and success criteria
- Prototype with customers, product, and research through experimentation
- Design and support evaluations of model behavior, solution quality, workflow impact, and failure modes
- Evaluate and troubleshoot product and model feedback
- Own early-access programs from onboarding and experimentation through synthesis and launch decisions
- Align cross-functional partners on risks, tradeoffs, and recommendations
- Codify architectures, evaluation methods, technical patterns, and program learnings into playbooks
Benefits
- Medical, dental, and vision insurance with employer HSA contributions
- Pre-tax health, dependent-care, parking, and transit accounts
- 401(k) plan with employer match
- Paid parental, medical, and caregiver leave
- Flexible PTO or up to 15 annual days for non-exempt employees
- Paid holidays, office closures, and sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily office meals and eligible meal delivery credits
- Relocation support for eligible employees
- Charitable donation matching and wellness stipends may be provided