Director Employee Success Tech
Crusoe is an AI infrastructure company that designs, builds, and operates AI data centers and a cloud platform. It provides managed AI services, GPU compute, model fine-tuning and inference, and infrastructure operations for organizations building and deploying AI workloads.
Maintainer signals as of 8/14/2026
Funding history
Projects
About Crusoe
Crusoe, the AI factory company, provides Crusoe Cloud and Crusoe Intelligence Foundry for AI development and production. Its offerings include managed inference, serverless fine-tuning, high-performance NVIDIA and AMD compute, accelerated storage, RDMA networking, managed Kubernetes and Slurm, and operations tooling. The company also designs, builds, and operates modular AI data-center infrastructure using an energy-first approach, serving customers that need scalable training, inference, and AI platform infrastructure.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will serve as a strategic employee success partner to Product and Engineering leaders. You will shape organizational design, headcount planning, talent strategy, manager development, career frameworks, engagement, retention, people analytics, talent acquisition partnerships, people programs, inclusion, and change management for a growing technology organization.
Requirements
- 10+ years of experience as an HR Business Partner or equivalent
- Meaningful experience supporting Product or Engineering organizations
- Experience partnering with senior leaders on organizational design, headcount planning, and talent strategy
- Experience using people analytics to identify trends and risks
- Experience coaching managers through performance conversations and team dynamics
- Ability to work autonomously and drive initiatives from concept to execution
- High emotional intelligence and sound judgment in sensitive situations
- Bachelor's degree or equivalent professional experience
- Experience supporting a hypergrowth technology company is a bonus
- Familiarity with Workday, Ashby, or similar HRIS or ATS platforms is a bonus
- Experience building people programs from scratch is a bonus
- Curiosity about AI and infrastructure is a bonus
Responsibilities
- Advise Product and Engineering VPs on organizational design, team structure, and people strategy
- Lead organizational assessments and headcount planning
- Coach and develop engineering and product managers
- Partner with leaders on leveling, growth paths, and career development
- Identify high-potential employees and build mentorship, leadership, and skills programs
- Drive engagement and retention strategies for technical talent
- Use people analytics to identify organizational health, attrition, and team effectiveness trends
- Collaborate with recruiting on hiring strategy, calibration, and candidate experience
- Develop and refine performance, compensation, and management programs
- Champion an inclusive and high-trust culture
- Lead teams through organizational change and ambiguity
Benefits
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays and leave of absence programs
- Comprehensive health, dental and vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance
- Short-term and long-term disability insurance
- Professional development and tuition reimbursement
- Mental health and wellness support
- Commuter benefits for parking and transit
- Cell phone stipend
- 401(k) retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance and emergency assistance
- Daily meals allowance
- Location-specific additional perks and programs
