Deployment Strategist - North America

Skills

About the Role

Work with strategic customers to understand AI transformation goals, identify high-impact use cases, deploy AI agents into production, structure commercial engagements, build demos, guide agent design and orchestration, and deliver measurable outcomes.

Requirements

• 3+ years of experience working with customers in a technical capacity
• Experience in product development, delivery, and change management
• Commercial instinct and comfort with deal conversations, value propositions, and enterprise sales cycles
• Basic proficiency in Python
• Familiarity with API integration
• Excellent communication and problem-solving skills
• Track record of owning complex, ambiguous projects and delivering results
• Adaptability across customer environments, industries, and technical use cases
• Technical aptitude and familiarity with LLM tooling and AI agent frameworks
• Ability to map enterprise use cases and workflows to AI systems

Responsibilities

• Meet with strategic customers to understand AI transformation goals and pain points
• Own flagship deals from use-case identification through commercial structuring and close
• Embed with strategic customers and own delivery outcomes
• Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to deliver them
• Guide customers on agent design, orchestration, and production readiness
• Scope applications in new industries and expand AI solutions globally
• Present results and future-work proposals to technical and executive audiences
• Feed field insights to research teams to shape the roadmap
• Build and deliver demos for new and existing customers
• Collaborate with customer engineering and executive teams to deliver production agents and measurable outcomes

Benefits

• Annual discretionary professional-development stipend
• Annual discretionary social-travel stipend
• Annual company offsite
• Monthly co-working stipend for employees outside main hubs