Deployment Lead, Life Sciences
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
About the Role
You will own end-to-end delivery of complex AI systems for Life Sciences customers such as pharmaceutical companies and clinical research organizations. You'll translate business outcomes into technical roadmaps, run day-to-day execution across FDEs, Researchers and Customer Engineers, embed with customers to map workflows, lead change management and adoption, and feed field insights back to Product and Research. Travel up to 50% is required.
Requirements
- 7+ years of customer-facing technical delivery leadership
- Expertise in the Life Sciences space
- Track record leading large, complex, high-stakes customer engagements, ideally involving AI
- Experience shipping AI/LLM systems
- Strong technical fluency and sequencing instincts
- Executive presence
- Willingness to be onsite with customers 25-50% of the time
Responsibilities
- Own the technical delivery plan for multiple interdependent workstreams
- Translate business objectives into roadmaps with milestones, dependencies and acceptance criteria
- Run day-to-day engineering execution across OpenAI FDE and customer teams
- Embed with customer teams to land production deployments and drive adoption
- Lead onboarding, adoption and change management
- Partner with Product and Research so platform components land in time
- Codify solution patterns and evals
- Own value cases and ROI, set KPIs and report to executive sponsors
- Shape how OpenAI engages Life Sciences customers
Benefits
- Equity
- Medical, dental, and vision insurance with HSA employer contributions
- Health FSA, Dependent Care FSA, and commuter pre-tax accounts
- 401(k) with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
- Paid medical and caregiver leave (up to 8 weeks)
- Flexible PTO for exempt employees
- 13+ paid company holidays and company office closures
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support
- Charitable donation matching and wellness stipends
- Performance-related bonus
