Deployment Lead Forward Deployed Engineering Platform

Skills

About the Role

You will shape scalable customer solutions from validation through launch and adoption. You will align roadmaps and dependencies, select design partners, define quality criteria, create delivery playbooks, and establish ownership as solutions scale.

Requirements

• 5+ years of product leadership or customer-facing technical delivery experience.
• Experience taking technical products from discovery through production and adoption.
• Ability to translate customer workflows and deployment evidence into product priorities.
• Ability to reason through integrations, data, evaluations, and enterprise deployment constraints.
• Technical go-to-market knowledge.

Responsibilities

• Define solutions around valuable problems and shape their path to market.
• Use customer, field, and market evidence to set proof points and investment priorities.
• Select design partners and use pilots to test value and repeatability.
• Define quality and launch criteria.
• Enable field teams and partners to scope, sell, and deliver solutions.
• Track adoption and establish ongoing ownership as solutions scale.

Benefits

• Medical, dental, and vision insurance for employees and their families, with employer Health Savings Account contributions.
• Pre-tax Health FSA, Dependent Care FSA, and commuter expense accounts.
• 401(k) retirement plan with employer match.
• Paid parental, medical, and caregiver leave.
• Flexible PTO for exempt employees or up to 15 days annually for non-exempt employees.
• 13+ paid company holidays, coordinated office closures, and paid sick or safe time.
• Mental health and wellness support.
• Employer-paid basic life and disability coverage.
• Daily office meals and eligible meal-delivery credits.
• Relocation support for eligible employees.
• Charitable donation matching and wellness stipends may be provided.