Datacenter IT Manager
European sovereign cloud and AI provider offering GPU compute, AI model APIs, cloud infrastructure, bare metal, managed data, containers, and quantum services.
About Scaleway
Scaleway SAS is a Paris-based subsidiary of iliad Group that operates a European cloud and AI platform. Its current offering includes GPU clusters and instances, serverless generative-model APIs, compute, storage, networking, managed databases, Kubernetes, serverless services, and Quantum as a Service.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage Team Leaders and Datacenter IT Technicians across Paris-region clusters. You will oversee field operations, monitor KPIs, plan workforce growth, manage suppliers and SLAs, coordinate with internal teams, and administer operational workflows in Jira, Jira Service Management, Odoo, and Google Sheets.
Requirements
- Experience in datacenter management or IT operations leadership
- Experience managing team leads or supervisors and field operations
- Experience with SLA and KPI compliance in high-security datacenter environments
- Vendor and third-party service-provider management experience
- Proficiency in Jira, Jira Service Management, Odoo, and Google Sheets
- Background check
Responsibilities
- Manage Team Leaders and Datacenter IT Technicians
- Monitor operational KPIs and produce activity reports
- Implement corrective and process-improvement plans
- Plan and onboard growing technical teams
- Manage hardware and service suppliers against SLAs
- Coordinate datacenter operations with internal stakeholders
- Manage ticketing, assets, and operational tracking tools
- Travel regularly to Paris-region datacenters and supplier sites
Benefits
- Office workspaces near public transport with outdoor spaces and bike parking
- Healthy meals at headquarters and breakfast at all sites
- Swile lunch card for regional-site employees
- Access to a gym, daycare places, and discounted care services
Hiring Process
Discovery call with a Talent Acquisition Manager; technical and role interview with the Datacenter Operations Manager; interview with the Datacenter IT Team Leader.
