Data Center Technician
VultrVisit Vultr website
Vultr is an active independent cloud-infrastructure company providing global compute, GPU, bare-metal, storage, Kubernetes, and serverless AI inference services.
West Palm Beach, United States
About Vultr
Vultr provides globally available cloud infrastructure for developers, enterprises, and AI innovators, including Cloud Compute, Cloud GPU, Bare Metal, Cloud Storage, managed Kubernetes, and serverless inference.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will install, configure, maintain, troubleshoot, and repair servers and network equipment. You will manage tickets, coordinate facility and warranty work, maintain spare-parts inventory, support incident response, and assist with hardware, network, and Linux OS debugging.
Requirements
- Experience as a data center technician or in a similar role installing, configuring, and troubleshooting server and network equipment
- Experience with large-scale network and server deployments
- Understanding of GPU hardware and liquid-cooled rack solutions
- Ability to independently manage facility projects
- Understanding of servers, network equipment, power, cooling, and cross-connections to service providers
- Experience troubleshooting, building, repairing, and upgrading servers
- Verbal and written communication skills
- Ability to work in a fast-paced, high-availability environment and respond proactively to incidents
- Problem-solving and analytical skills
- Ability to stand for extended periods and lift up to 50 pounds
Responsibilities
- Install and maintain servers and network equipment
- Rack, stack, cable, and physically configure servers and switches
- Respond to server, network, and infrastructure issues
- Coordinate with facility staff on power, cooling, maintenance, outages, and escalations
- Diagnose and repair hardware, including CPUs, memory, drives, motherboards, and network cables
- Coordinate warranty issue resolution with vendor technicians
- Identify efficiency issues and develop resolution plans
- Maintain and document spare-parts inventory
- Collaborate to improve deployment efficiency, automation, and monitoring
- Escalate issues and assist with network, hardware, and Linux OS debugging
Benefits
- 100% company-paid medical, dental, and vision insurance premiums
- 401(k) matching of 100% up to 4% with immediate vesting
- Professional development reimbursement of $2,500 per year
- 11 holidays, paid time off accrual, and PTO rollover
- Increased PTO at three- and ten-year anniversaries
- One-month paid sabbatical every five years
- Annual anniversary bonus
- Remote office setup stipend of $500 in the first year and $400 in subsequent years
- Internet reimbursement up to $75 per month
- Gym membership reimbursement up to $50 per month
- Company-paid Wellable subscription